【Shanghai Zeolym High School】(hereinafter referred to as the ‘Site’, ‘we’, ‘us’ and ‘our’) understands that privacy is important to you and will respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as the ‘Policy’) before submitting personal data to the Website. This Policy applies to websites owned and operated by the Website Group. This Policy describes the information practices of our websites, including what information is collected, how it is used, with whom it is shared and how it is protected.
This policy describes how your personal data is processed, but this policy may not address all possible data processing scenarios. This website site may contain links to other websites. This website is not responsible for the privacy practices or the content of such other websites.
We have developed this policy to help you understand the following:
1. how this website collects and uses your personal data
2. how this website uses cookies and similar technologies
3. how this website discloses your personal date
4. how to access or modify your personal data
5. How this website protects your personal data
6. How this website processes children's personal data
7. Third party providers and their services
8. How your personal data is transferred globally
9. How this policy is updated
10. How to contact this website
1. How this website collects and uses your personal data
Personal data is information that can identify an individual when used alone or in combination with other information. This type of data is submitted to us directly by you when you use our website, products or services and interact with us, for example, when you create an account on this website or contact us for support; or we obtain it by recording how you interact with our website, products or services, for example, through technologies such as cookies, or by receiving Usage Data from software running on your device. We also obtain data from public and commercial third party sources where permitted by law. The data we collect depends on how you interact with our website, including the websites you visit or the products and services you use, including name, gender, business name, job title, address, email address, phone number, login information (account and password), photo, and identification information. We also collect information you provide to us and the content of messages you send to us, such as information you enter in an enquiry or questions or information you provide for customer service support. You may be required to provide your personal data when you use the products or services on this website. In some cases, you may choose not to provide personal data to this website, but if you choose not to do so, this website may not be able to provide you with the relevant products or services, or respond to or resolve the problems you encounter.
We may use your personal data for the following purposes:
(a) Creating an account.
(b) Deliver your transaction or service request, including completing orders; delivering, activating or verifying products or services; providing training and certification and managing and processing the results of training and certification; participating in online or offline events; making changes at your request or providing information you have requested (e.g., marketing materials for products or services, white papers); and providing technical support.
(c) With your consent, to contact you; to send you information about products and services that may be of interest to you; to invite you to participate in events, market research or satisfaction surveys on the Site; or to send you marketing information. You may unsubscribe at any time if you do not wish to receive such information.
(d) To send you important notices, such as notifications of operating system or application updates and installations.
(e) To provide you with a personalised user experience and personalised content.
(f) Certify and manage vendors and business partners, and communicate with or conduct business with vendors and business partners.
(g) Conducting internal audits, data analysis and research to improve our products and services.
(h) Analysing the efficiency of business operations and measuring market share.
(i) Troubleshooting errors where you choose to send us details of errors.
(j) To synchronise, share and store the data you upload or download and the data required to perform the uploads and downloads.
(k) To protect the security of our products, services and customers or users and to implement and improve our loss prevention and anti-fraud programmes.
(l) To comply with and enforce applicable legal requirements, relevant industry standards or our policies.
This website may also collect and use non-identifying data. Non-identifying data is data that cannot be used to identify an individual. For example, this website collects aggregated statistics, such as the number of visitors to the website. This website collects this data in order to understand how users use its website, products and services. By doing so, the Site can improve its services and better meet customer needs. Non-identifying data may be collected, used, processed, transferred or disclosed for other purposes at the discretion of this website. We will endeavour to segregate your personal data and non-identifiable data and use both separately. If personal data is mixed with non-identifying data, it will still be treated as personal data.
When processing your personal data on this website we will comply with the requirements of applicable law and process it on an appropriate lawful basis, including:
- Processing your personal data for the fulfilment of a contract when responding to your request for a transaction or service;
- Processing your personal data based on your consent;
- Processing your personal data on the basis of our or a third party's legitimate interests when contacting you, conducting marketing or market research, for the purpose of improving our products and services, implementing and improving our loss prevention and anti-fraud programmes. These legitimate interests include enabling us to manage and operate our business and provide our products and services more effectively; protecting the security of our business, systems, products, services and customers; internal management and compliance with internal policies and procedures; and other legitimate interests as we describe in this policy;
- We may also process your personal data based on compliance with and enforcement of legal obligations.
2. How this website uses cookies and similar technologies
2.1 Cookies
In order to ensure the proper functioning of our website, we sometimes store on your computer or mobile device a small data file called a cookie, which is a plain text file that is stored on your computer or mobile device by a web server; the content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. cookies usually contain an identifier, the name of the site, and some numbers and characters. Cookies enable websites to store data such as user preferences to better serve users This website enables cookies for the same reason that most websites or internet service providers enable cookies, to improve the user experience. Cookies enable websites to remember users for a single visit (using session cookies) or for multiple visits (using persistent cookies). Cookies enable websites to save settings such as the language of the computer or mobile device, font size and other browsing preferences. This means that users do not have to reconfigure their preferences each time they visit. If a website does not use cookies, it will treat a user as a new visitor every time they open a web page. For example, if you log in to a site and then go to another page, the site will not recognise you and you will be logged out again. This website does not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences; see AboutCookies.org for more information about cookies.
In addition, we may use Local Storage Objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. Vendors and partners that provide certain features or display advertisements on our websites based on your web browsing activity may also use LSOs such as HTML5 to collect and store information. Various browsers may provide their own management tools to remove HMTM5 LSOs.
You can clear all cookies saved on your computer and most web browsers have features to block cookies. However, if you do so, you will need to personally change your user settings each time you visit our site.
3. How this website discloses your personal data
Where certain services are provided by an authorised partner of this website, this website may share your personal data with that partner as described in this policy. For example, when you go online to purchase a product from this website, this website must share your personal data with a logistics service provider in order to arrange for delivery or to arrange for the partner to provide the service. In addition, as an international company, we may share personal data between other language sites on this website.
Where required by applicable law or in response to legal process, this website may also disclose your personal data to relevant law enforcement or other government authorities. This website will also disclose your data where there is a reasonable need to do so, for example, in order to perform a contract and where we believe that disclosure is necessary and appropriate to prevent bodily harm or property damage or to investigate possible or actual unlawful acts.
4. How to access or correct your personal data
You should ensure that all personal data submitted is accurate. The Site will endeavour to maintain the accuracy and integrity of personal data and to update such data in a timely manner.
Where required by applicable law, you may have the right to access and obtain access to specific personal data we hold about you; to require us to update or correct your inaccurate personal data; to refuse or restrict our use of your personal data; and to require us to delete your personal data. If you would like to exercise any of these rights, please click here to give us your feedback online. For security purposes, you may be required to provide a written request. We may refuse to process a request if we have a reasonable basis to believe that the request is fraudulent, unenforceable or compromises the privacy rights of others.
You also have the right to withdraw your consent at any time when applicable law requires it, when this website processes your personal data based on your consent. However, revocation of consent will not affect the lawfulness and validity of our processing of your personal data on the basis of your consent prior to the revocation, nor will it affect our processing of your personal data on other appropriate bases of legitimacy.
If you believe that our processing of your personal data does not comply with applicable data protection laws, you may contact the statutory data protection authorities. Contact details for data protection authorities in the EU can be found at: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
5. How this website protects and retains your personal data
The security of personal data is important to this website. We use appropriate physical, managerial and technical safeguards to protect your personal data from unauthorised access, disclosure, use, modification, damage or loss. For example, we use encryption technology to ensure the confidentiality of data; we use protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure that only authorised personnel have access to personal data; and we organise training courses on security and privacy protection to enhance our staff's awareness of the importance of protecting personal data. While we endeavour to protect your personal data, please note that no data transmitted over the Internet can be guaranteed to be 100% secure. Therefore, while we will take appropriate measures to protect your personal data, this website cannot determine or guarantee the security of the information you provide to us or obtain from our website, and therefore you should use our website at your own risk. Information on how to report security problems, issues or possible incidents to our website and our information security team can be obtained at any time by contacting us at [website@zeolym.com]. In the event of a personal information security incident, we will promptly inform you and report it to the regulatory authorities in accordance with laws and regulations.
We will retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless an extension of the retention period is required or permitted by law. Because the data storage period may vary depending on the scenario and the products and services, the criteria we use to determine the retention period include: the period of time for which the personal data is required to fulfil the business purpose, including the provision of the products and services, maintenance of the corresponding transaction and business records, control and improvement of the performance and quality of the products and services, guaranteeing the security of the system, products and services, responding to possible user enquiries or complaints, locating problems, etc.; the period of time for which the user is required to retain the personal data; and the period of time for which the user is not legally entitled to retain the personal data. complaints, problem location, etc.; whether the user agrees to a longer retention period; whether there are special requirements for data retention by law, contract, etc., etc. We will retain your registration information for as long as your account is necessary to provide you with the service. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on that account and delete your corresponding personal data without special legal requirements.
6. How children's personal data are processed on our website
Our products, websites and services are primarily aimed at adults. Children are not allowed to create their own user accounts without the consent of their parents or guardians. In the event that personal data of children is collected with parental consent, we will only use or disclose this data as permitted by law, with the express consent of the parent or guardian, or as necessary for the protection of the child. If this website finds out that it has collected children's personal data without prior verifiable parental consent, it will endeavour to delete the relevant data as soon as possible.
7. Third party providers and their services
To ensure a smooth browsing experience, you may receive content or web links from third parties external to this website and its partners (hereinafter referred to as ‘third parties’). The Site has no control over such Third Parties. You can choose whether or not to access the links, content, products and services provided by third parties.
The Site has no control over the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Please see the privacy policies of such third parties before submitting personal information to them.
8. How your personal data is transferred globally
This Website is a global company and, where permitted by law, we may share your personal information within this Website (including subsidiaries, affiliates and parent companies) or with our suppliers and business partners, and may transfer information to other countries or regions in which we do business. In addition, as we may not have a data storage centre in your country, your personal data may also be transferred to a data centre outside your country for storage. In such cases, the Site will take steps to ensure that the data we collect is processed in accordance with this Policy and the requirements of applicable law. This includes when personal data of data subjects located in the European Union is transferred to a country or territory that is not recognised by the European Union as having an equivalent level of data protection, the Site may use various legal mechanisms, such as signing standard contractual clauses approved by the European Commission or requesting your consent for cross-border transfers of personal data, or implementing security measures such as anonymisation of data prior to the cross-border data transfer.
9. How this policy is updated
The Site reserves the right to update or modify this Policy from time to time. If our Privacy Policy changes, we will post the latest version of the Privacy Policy here. If we make material changes to our Privacy Policy, we may also notify you of the changes by sending you a notice through various channels, for example, by posting a notice on our website or by sending an email (to the email address indicated in your account). Where required by applicable data protection laws, we may also seek your consent for any material changes that affect how we use your personal information. We recommend that you check this page regularly for the latest information about our privacy practices.
10. How to contact this website
If you have any questions, comments or suggestions, please contact us. We will respond within thirty days. If you are not satisfied, you can also file a complaint at: [website@zeolym.com].
When this website processes your personal data in accordance with this Privacy Policy, the entity of this website that responds to your request, contacts you, provides you with a product or service or enters into or is about to enter into a contract with you is the controller of the relevant personal data. Contact information for each of the Site Entities can be found here.